Black Friday and Cyber Monday Go Global
A Primer Black Friday started out in the 1950s. In the wake of violent shopping sprees in Philadelphia the day after Thanksgiving. The term was coined by police officers that served during the event in a negative context. This is due to the army-navy football game that took place in the city every year. There […]
AI-Powered eCommerce
The Key to Improving eCommerce As the holiday season approaches, eCommerce markets are preparing for high traffic loads and the usual season highs. Every year there’s something new that can be implemented that will improve the use of an eCommerce channel. eCommerce is continuing to rise and become a larger piece of the retail pie […]
A Quick How-To For Improving Customer Satisfaction
E-commerce has nearly doubled its market share of all total retail sales since 2010 (4.6%-9.1%) and doesn’t appear to be slowing down anytime soon. It adds speed and convenience to a process that otherwise can be a chore when variables such as availability, crowd size and traffic come into play. Consumer satisfaction is a facet […]
Considerable Factors for B2C Shipping
If you’re in the business of the logistics, your two top priorities should be increasing profits and improving customer experience. However, that is much easier said than done. Some companies never find that balance and the ones that do grow to be major players in the world of B2C shipping. Multiple factors come into play […]
